MEMBANGUN LOYALITAS BRAND MELALUI STORYTELLING DI MEDIA SOSIAL
Abstract
ABSTRAK
Kegiatan Pengabdian Kepada Masyarakat (PKM) ini dilaksanakan di SMA PGRI 2 Depok dengan tujuan memberikan pemahaman kepada siswa mengenai pentingnya strategi storytelling dalam membangun loyalitas brand melalui media sosial. Perkembangan media sosial yang semakin pesat menjadikan kemampuan menciptakan konten yang menarik dan komunikatif sebagai salah satu keterampilan penting di era digital. Melalui kegiatan ini, peserta diberikan edukasi mengenai konsep branding, loyalitas konsumen, serta teknik storytelling yang efektif dalam pembuatan konten digital.
Kata Kunci : Storytelling, loyalitas merek, media sosial, branding, literasi digital.
ABSTRACT
This Community Service Program (PKM) was conducted at SMA PGRI 2 Depok
with the aim of providing students with an understanding of the importance of storytelling strategies in building brand loyalty through social media. The rapid development of social media has made the ability to create engaging and communicative content one of the essential skills in the digital era. Through this program, participants were educated on the concepts of branding, consumer loyalty, and effective storytelling techniques in digital
content creation.
Keywords: Storytelling, brand loyalty, social media, branding, digital literacy
Keywords
- Storytelling
- brand loyalty
- social media
- branding
- digital literacy